Southgate Mall operates a professional security team around the clock. Our trained officers are stationed throughout the mall and its surrounds to ensure every visitor enjoys a safe and comfortable experience.
Southgate Mall operates a professional security team around the clock. Our trained officers are stationed throughout the mall and its surrounds to ensure every visitor enjoys a safe and comfortable experience.
Mall security desk
Ambulance & fire
SAPS - Police
Emergency (any network)
PROFESSIONAL SECURITY
Southgate Mall’s security operations run 24 hours a day, 365 days a year. Our team of trained security professionals operates across all areas of the mall — from the parking areas to the food court, entrances to anchor stores.
All officers are uniformed, identifiable and stationed strategically throughout the property. If you need assistance at any time, approach any uniformed officer or visit the security desk behind the Truworths store.
Comprehensive CCTV coverage across all public areas, entrances, parking and corridors.
Uniformed officers conduct regular patrols throughout the mall and all parking areas.
Entrances monitor access and assist with crowd management during busy periods.
Our control room coordinates immediate response to any incident reported within the mall precinct.
PROFESSIONAL SECURITY
Southgate Mall’s security operations run 24 hours a day, 365 days a year. Our team of trained security professionals operates across all areas of the mall — from the parking areas to the food court, entrances to anchor stores.
All officers are uniformed, identifiable and stationed strategically throughout the property. If you need assistance at any time, approach any uniformed officer or visit the security desk behind the Truworths store.
Stay calm. Our team is trained to assist you.
Medical emergency
Criminal incident
If your child is lost or if you find an unaccompanied child, please go immediately to the nearest security officer or the security desk behind the Truworths store. Our team will activate our lost child protocol and make a mall-wide announcement within minutes.
Southgate Mall security staff are trained in child safety procedures. We work closely with parents and guardians to reunite families quickly and safely.
Simple steps to protect yourself and your belongings during your visit.
Always lock your car and keep valuables out of sight or in the boot.
Be mindful of your surroundings, especially in parking areas and when using your phone.
Keep bags closed and wear bags on your front in busy areas. Do not leave items unattended.
See something that doesn't look right? Tell a security officer immediately. No concern is too small.
Security desk located behind the Truworths store, ground floor. Follow signage from any entrance.
+27 11 942 1061
Available 24/7
Security desk located behind the Truworths store, ground floor. Follow signage from any entrance.
112
Works on any network, even with no airtime
For Tenants
Copyright © Southgate Mall 2026. All rights reserved · Pareto Property Group · Created by Kemoso.
